Business Details
Emergency
services
Expert Boiler Installation and Repair Services in Dorset
South Coast Boiler Services is a Gas Safe Registered plumbing and heating company based in Ferndown, Dorset. With over a decade of experience, we specialise in boiler installation, breakdowns, and maintenance, serving residential and commercial clients across the region. Our team of certified engineers holds accreditations from leading manufacturers including Viessmann, Worcester, Vaillant, and Glowworm, ensuring technical excellence and product-specific expertise. We prioritise transparency, offering fixed-price quotes and 24/7 emergency call-out services to address urgent heating needs. Our commitment to quality is reflected in over 1,000 satisfied customers and consistently high ratings on Checka Trade and Which?Trusted Trader platforms. We maintain stock of common boiler parts to resolve issues during first visits wherever possible, and our engineers undergo continuous training to stay at the forefront of industry advancements. As a locally owned business, we combine national standards with personalised service, offering flexible payment plans and council-funded heating solutions for eligible customers. Our focus on customer education ensures clients understand their systems, while our maintenance packages help prevent future issues. All work complies with Gas Safety regulations, and we provide detailed documentation for every service performed.
Services
Boiler Installation
Emergency Repairs
Annual Servicing
Gas Safety Certificates
Power Flushing
Thermostat Installation
Boiler Breakdowns
Central Heating Systems
LPG Services
Unvented Cylinder Maintenance
Highlights and features
- We have worked with over 1000 satisfied customers across Dorset
- Our engineers hold Gas Safe and manufacturer-specific accreditations
- We offer 24/7 emergency call-out services for urgent heating issues
- We are Which? Trusted Traders with verified customer reviews
- We provide transparent pricing with no hidden fees
Associations and certifications
- Viessmann
- Worcester
- Vaillant
- Glowworm
- Nest
What people say
Very professional
Prompt diagnosis
Thorough service
Competitive pricing
Excellent communication
Services
Boiler Installation
We supply and install high-efficiency boilers from leading manufacturers including Viessmann, Worcester, Vaillant, and Glowworm. Our engineers assess your property's heating needs to recommend the most suitable model, ensuring optimal energy efficiency and cost savings. All installations include manufacturer warranties up to 12 years and comprehensive handover training for system operation.
Emergency Repairs
Our 24/7 emergency service addresses urgent heating failures with rapid response times. Engineers carry common replacement parts to resolve most issues during first visits. We provide transparent pricing with no premium charges for out-of-hours call-outs, ensuring cost-effective solutions for restoring heating systems.
Annual Servicing
Regular boiler servicing maintains system efficiency and validates manufacturer warranties. Our comprehensive checks identify potential faults before they escalate, including safety tests for carbon monoxide leaks. We offer flexible scheduling and reminder systems to help customers maintain annual service compliance.
Gas Safety Certificates
We provide Gas Safety Register certificates for landlords, ensuring compliance with legal requirements for rental properties. Our engineers conduct thorough inspections of gas appliances and pipework, issuing documented certification within 24 hours of service completion.
Power Flushing
This service removes sludge and scale buildup from central heating systems using high-velocity water flow. Recommended for improving radiator efficiency and resolving cold spots, our power flushing process restores optimal heat distribution while minimising disruption to property interiors.
People
James Davis
Director
With over 15 years in the heating industry, James leads our engineering team. He specialises in complex boiler installations and system diagnostics, holding Gas Safe and manufacturer-specific accreditations. His expertise ensures technical excellence across all projects.
Richard
Senior Engineer
A certified Viessmann installer with 12 years' experience, Richard excels in combi boiler conversions and smart thermostat integration. Recognised for meticulous workmanship, he consistently receives customer commendations for clear communication and problem-solving skills.
Hamza
Service Engineer
Hamza specialises in annual boiler servicing and safety inspections. With Which? Trusted Trader accreditation, he prioritises customer education, explaining technical details in accessible terms while maintaining 100% compliance with Gas Safety regulations.
Aaron
Installation Specialist
Certified in Nest thermostat installation and unvented cylinder systems, Aaron handles complex projects requiring precision. His proactive approach to resolving installation challenges has earned multiple customer excellence awards.
Steve
Maintenance Technician
Steve focuses on emergency repairs and power flushing operations. With LPG qualifications for mobile homes, he delivers rapid solutions for diverse heating systems while maintaining exceptional cleanliness standards during all interventions.
Questions
What areas do you cover?
We serve Bournemouth, Poole, Christchurch, New Milton, Blandford, Dorchester, Swanage, Wareham, Ferndown, and Wimborne across Dorset.
Do you offer emergency boiler repairs?
Yes, our 24/7 emergency service responds to boiler breakdowns with no additional charges for out-of-hours call-outs.
Which boiler brands do you work with?
We are accredited installers for Viessmann, Worcester, Vaillant, Glowworm, and Nest thermostats.
Can I spread boiler costs over time?
Yes, we offer monthly payment plans and council-funded options for eligible customers.
Are your engineers qualified?
All engineers hold Gas Safe registration and manufacturer-specific accreditations.
How do I book a service?
Contact us via phone or email to schedule appointments, with reminders provided for annual services.
