Business Details
22 Years
experience
Trusted Domestic & Office Cleaning Services in St Neots
Established in 2004 by Steve and Lee, St Neots Cleaning has built a reputation for exceptional cleaning standards and unwavering reliability in St Neots and surrounding areas. Incorporated in 2009, we prioritise client satisfaction through tailored domestic and commercial cleaning solutions, employing a dedicated team on permanent contracts to ensure consistency and job security. Our commitment to quality is reflected in our membership of the Living Wage Foundation, Domestic Cleaning Alliance, and Federation of Small Businesses. We utilise eco-friendly methods for carpet and upholstery cleaning, ensuring safety for pets, babies, and allergy sufferers.Our bespoke approach allows flexibility in service frequency and scope, catering to individual client needs. With over two decades of local expertise, we maintain a client-centric philosophy, avoiding subcontractors to deliver dependable, high-standard services. Our teams attention to detail, combined with transparent communication and problem-solving ethos, has earned us a trusted position in the community. We pride ourselves on exceeding expectations, whether through routine cleans, deep cleaning projects, or end-of-tenancy services, ensuring every client receives a personalised, professional experience.
Services
Domestic Cleaning
Office Cleaning
Carpet Cleaning
Upholstery Cleaning
End of Tenancy Cleans
Deep Cleaning
House Move Cleans
Details
- Year established: 2004
Highlights and features
- We employ permanent staff with guaranteed job security for consistent service quality
- Our eco-friendly cleaning methods are safe for pets, babies, and allergy sufferers
- Tailored cleaning plans adapt to individual client needs and budgets
- Senior team brings over 20 years of combined experience in client-focused service delivery
- We provide comprehensive training to maintain exceptional cleaning standards
Associations and certifications
- Living Wage Foundation
- Domestic Cleaning Alliance
- Federation of Small Businesses
What people say
Amazing standards
Professional approach
Thorough clean
Excellent customer service
Highly recommended
Services
Domestic Cleaning
Our domestic cleaning service offers tailored housekeeping solutions with flexible frequencies from weekly to bi-monthly visits. We handle routine tasks while accommodating specific requests, supplying all equipment and eco-friendly products. Our permanent staff ensure consistent quality through rigorous training and attention to detail, allowing clients to customise cleaning plans based on their lifestyle needs and budget requirements.
Office Cleaning
Designed for businesses from startups to established operations, our office cleaning service maintains professional environments with daily to monthly visit options. We handle standard cleaning tasks while incorporating client-specific requirements, offering consumables supply and sanitary bin collection. Our trained team ensures consistent standards through permanent employment, providing reliable service without subcontractors.
Carpet Cleaning
Using modern eco-friendly dry-cleaning methods, we deep-clean carpets to remove dirt and allergens while preserving fabric integrity. The seven-stage process includes pre-treatment, micro-sponge application, and thorough vacuuming, leaving carpets dry immediately. Safe for pets and allergy sufferers, our treatment includes inhibitors to prolong cleanliness and reduce mites in residential and commercial settings.
Upholstery Cleaning
This service revitalises upholstery using gentle hand-cleaning techniques with eco-friendly products. The process removes surface dirt, treats stains, and deep-cleans fibres without moisture damage. Safe for delicate fabrics, pets, and allergy sufferers, it includes protective inhibitors to maintain freshness. Our trained team ensures thorough cleaning while preserving furniture integrity through careful brush selection and manual application.
End of Tenancy Cleans
Specialised deep-cleaning service for property handovers, meeting letting agent requirements with comprehensive coverage. We tackle all indoor cleaning tasks to checklist standards, offering full-package or customised options. Our experienced team handles large-scale projects efficiently, ensuring move-in/move-out readiness while maintaining attention to detail in kitchens, bathrooms, and high-traffic areas.
People
Sally
Operations Manager
With over 10 years at the company, Sally oversees daily operations, client liaison, and team management. Her problem-solving approach and attention to detail ensure client satisfaction. She transitioned from part-time cleaner to leadership role, bringing hands-on experience to operational decisions while balancing family commitments.
Karen
Assistant Manager
Karen has served for seven years, progressing from team member to assistant manager. She specialises in training and standards maintenance, leveraging personal experience with busy households to understand client needs. A St Neots native, she combines local knowledge with professional expertise in delivering cleaning solutions.
Lee
Co-Founder
Co-founder Lee established the company in 2004 with a focus on reliability and quality. With a background in customer service, he oversees standards and training. Though now primarily behind-the-scenes, his attention to detail and commitment to client-centric service remain central to company operations.
Steve
Co-Founder
Steve co-founded the business in 2004, maintaining strategic oversight while empowering managers. His focus on operational efficiency and staff development ensures smooth back-office functioning. With two decades of experience, he supports team autonomy while maintaining the company's original commitment to quality and reliability.
Questions
What areas do you cover?
We serve St Neots, Eynesbury, and surrounding villages with both domestic and commercial cleaning services.
Do you use eco-friendly products?
Yes, we use modern eco-friendly cleaning solutions that are safe for pets, babies, and allergy sufferers.
Are your staff trained professionals?
All our cleaners are permanent employees who receive ongoing training to maintain our high standards.
Can services be customised?
Yes, we tailor cleaning plans to individual needs, allowing task additions or exclusions based on preferences.
What payment options are available?
We accept major payment methods though specific options should be discussed directly during booking.
Reviews (1)
Marie Ann Williams
Aug 05, 2014
Report
Massive thank you to you, I've invested in my beautiful nails and I was going to ruin my Shellac nails if I did the 'dreaded oven cleaning' myself. Thank you for a great job, my oven is spotless and my nails still look great! Fantastic service x
