Business Details
23 Years
experience
Expert Cleaning & Facilities Management Services in London
Established in February 2003, we operate as a Private Limited Company and have grown to become market leaders in contract cleaning across London and the Home Counties. Our success stems from prioritising our workforce through rigorous training, respect, and fair compensation. With a turnover exceeding 4 million and 200 employees, we focus exclusively on sectors where our expertise ensures exceptional service delivery. Our philosophy centres on three pillars: delivering promises, ensuring customer care, and maintaining honesty with value for money. We adhere to ISO 45001:2018 for health and safety and ISO 14001:2015 for environmental standards.Our tailored programs address diverse client needs, combining industry-specific knowledge with a commitment to innovation. By using eco-friendly products and promoting sustainable practices, we protect both the environment and our workforce. Regular client consultations and documented environmental meetings reinforce our dedication to continuous improvement. Our structured training programs, aligned with industry standards, ensure staff competence in hygiene, safety, and legal compliance. This approach has fostered consistent growth and client trust, evidenced by our 'first time every time' service guarantee.
Services
Education
Commercial Offices
Aviation
External Cleaning
Facilities Management
Details
- Year established: 2003
Highlights and features
- We provide ISO-certified health and safety management systems.
- Our staff undergo rigorous industry-standard training programs.
- We implement tailored cleaning solutions for diverse client sectors.
- We use biodegradable, environmentally friendly cleaning products.
- We guarantee consistent service quality with documented client programs.
Associations and certifications
- ISO 45001:2018
- ISO 14001:2015
Services
Education Cleaning
Specialised cleaning services for educational institutions, ensuring compliance with hygiene regulations and safe environments for students and staff. Our trained teams use child-safe products and follow strict protocols for classrooms, laboratories, and communal areas. We adapt schedules to minimise disruption during term time.
Facilities Management
Comprehensive facilities management covering cleaning, safety compliance, and environmental stewardship for commercial properties. Services include waste management, equipment maintenance, and energy-efficient practices. Our ISO-certified systems ensure operational continuity and regulatory adherence for office complexes and industrial sites.
Aviation Cleaning
Precision cleaning for aviation facilities, including terminals, hangars, and aircraft interiors. Our staff follow stringent hygiene protocols and use non-corrosive products suitable for sensitive equipment. We accommodate 24/7 operations with minimal disruption to flight schedules and passenger services.
External Cleaning
Exterior cleaning solutions for building facades, car parks, and landscaped areas. We employ pressure washing, graffiti removal, and seasonal maintenance techniques. Our eco-friendly approach protects surrounding vegetation while maintaining professional standards for commercial properties.
Commercial Offices
Customised cleaning programs for office environments, including daily tidying, deep cleaning, and post-construction sanitisation. Our teams work after hours to avoid business interruptions, using low-odour products that comply with indoor air quality standards for employee wellbeing.
Questions
What sectors does New Horizon Cleaning specialise in?
We specialise in education, commercial offices, aviation, external cleaning, and facilities management sectors across London and the Home Counties.
Are your cleaning services environmentally friendly?
Yes, we use biodegradable, pH-neutral cleaning products and follow ISO 14001-certified environmental practices to minimise ecological impact.
How do you ensure staff competence?
All staff undergo induction training aligned with ISO 45001 standards, covering health and safety, equipment use, and legal compliance from their first day.
Can you accommodate specific client requirements?
Yes, we develop tailored cleaning programs to meet individual client needs, with documented processes and regular performance reviews.
What quality assurance measures are in place?
We maintain ISO certifications, conduct regular audits, and implement a 'first time every time' service guarantee to ensure consistent quality.
