Business Details
15 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Didcot
Established in 2011, we are a family-run plumbing and heating business headquartered in Didcot, employing 13 dedicated professionals. As accredited installers for Worcester Bosch, Viessmann, and Mixergy, we specialise in boiler installations, emergency plumbing, and renewable energy solutions across Oxfordshire. Our Gas Safe registered engineers (536611) provide 24/7 emergency services exclusively for existing clients, with a typical response time of under four hours. We pride ourselves on transparency, offering detailed quotes and maintaining a 12-year guarantee on Worcester Bosch boiler installations.With over 100 five-star reviews on Which? Trusted Traders, our commitment to quality workmanship and customer satisfaction has made us one of Oxfordshire's largest independent plumbing companies. Our team's expertise spans gas, oil, and LPG systems, supported by OFTEC registration and Which? Trusted Trader status. We invest in continuous training to ensure technical excellence while maintaining core values of fairness, honesty, and professionalism in every client interaction.
Services
Boiler Installation
Emergency Plumbing
Boiler Servicing
Power Flushing
Renewable Systems
Details
- Year established: 2011
Highlights and features
- Family-run business with 13+ years' experience in Oxfordshire
- 24/7 emergency service for existing clients with rapid response
- Accredited installers for leading boiler manufacturers
- Over 100 five-star reviews on Which? Trusted Traders
- 12-year guarantee on Worcester Bosch boiler installations
Associations and certifications
- Gas Safe Register
- OFTEC
- Which? Trusted Traders
- Worcester Bosch Accredited Installer
- Viessmann Accredited Installer
- Mixergy Approved Installer
What people say
Efficient service
Affordable prices
Professional engineers
Quick response
Reliable
Services
Boiler Installation
We specialise in installing energy-efficient gas, oil, and LPG boilers from leading manufacturers. Our Gas Safe engineers ensure safe, compliant installations with up to a 12-year warranty on Worcester Bosch models. Services include system upgrades for improved efficiency and hydrogen-ready solutions for future sustainability.
Emergency Plumbing
Available 24 hours a day for existing clients, our emergency service handles boiler breakdowns, gas leaks, and urgent plumbing issues. Qualified engineers prioritise safety and rapid resolution, with typical response times under four hours across Oxfordshire and Berkshire.
Boiler Servicing
Comprehensive servicing for gas, oil, and LPG boilers maintains efficiency and safety. Our OFTEC-registered engineers perform thorough inspections, cleaning, and adjustments to extend boiler lifespan and ensure optimal performance.
Power Flushing
Specialist power flushing removes sludge and debris from central heating systems. This service improves efficiency, prevents breakdowns, and extends system longevity, particularly recommended for older systems showing reduced performance.
Renewable Systems
We install renewable heating solutions including solar thermal systems and heat pumps. Approved for Mixergy tank installations, we help homeowners reduce energy bills and carbon footprints through innovative, technology-driven hot water solutions.
People
Richard Gross
Managing Director
Founder of E & W Plumbing & Heating with 15+ years' industry experience. Previously worked for British Gas and local firms. Oversees daily operations and customer service standards.
Corinne
Service Manager
Over a decade of heating industry experience, specialising in boiler breakdowns. Former Worcester Bosch technician providing technical expertise and appointment scheduling.
Lizzy
Office Manager
Manages day-to-day operations and routine service bookings. Coordinates customer appointments while supporting company administration and compliance.
Lottie
Digital Marketing
Provides digital marketing support using journalism background. Manages online presence and customer communication strategies for the business.
Connor
Plumbing Engineer
Specialises in boiler installation and maintenance. Gas Safe registered with expertise in system upgrades and energy-efficient heating solutions.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24-hour emergency plumbing and heating services exclusively for existing clients with typical response times under four hours.
Are you Gas Safe registered?
Yes, our engineers are Gas Safe registered (number 536611) for gas boiler installations and maintenance work.
Which areas do you cover?
We operate throughout Oxford, Oxfordshire, and parts of Berkshire with rapid response times for emergency calls.
Do you offer financing options?
Yes, we provide finance options through TradeHelp Ltd for boiler installations, subject to credit approval and 14-day cooling-off period.
How can I check your customer reviews?
We have over 100 five-star reviews on Which? Trusted Traders, reflecting our commitment to quality and customer satisfaction.
What boiler guarantees do you offer?
We provide up to a 12-year guarantee on Worcester Bosch boiler installations, covering parts and labour as standard.
