Business Details
50+ Years
experience
Fireplaces, Stoves & Gas Fires in Pontypool
Established in 1972 by Alan and Marilyn Puddle, A C Puddle has grown into one of South Wales' largest and longest-standing family-run fireplace showrooms. Our four-floor Pontypool premises showcase an extensive range of marble, stone, cast iron, and timber fireplaces alongside gas, electric, and multifuel stoves. As Gas Safe registered professionals, we combine technical expertise with personalized service, offering bespoke solutions tailored to individual client requirements. Our team of experienced installers ensures meticulous attention to detail during every project, from initial consultation to final installation. With a commitment to maintaining industry-leading standards, we provide comprehensive central heating services and annual gas appliance maintenance.Our showroom's live displays allow customers to experience products firsthand, while our made-to-measure service caters to unique architectural specifications. Over five decades of continuous operation have solidified our reputation for quality craftsmanship and exceptional customer care. We pride ourselves on eliminating high-pressure sales tactics, instead offering expert guidance throughout the decision-making process. Regular staff assessments ensure compliance with current gas safety regulations, and our extended display areas reflect evolving design trends. From traditional hearths to contemporary electric solutions, our inventory represents the latest innovations in fireplace technology.
Services
Gas Fire Installation
Electric Stoves
Bespoke Fireplaces
Central Heating Services
Chimney Sweeping
Details
- Year established: 1972
Highlights and features
- Family-run since 1972 with five decades of industry experience
- Gas Safe registered installers for all gas appliance work
- Bespoke fireplace solutions tailored to unique requirements
- Four-floor showroom with live product demonstrations
- Experienced team providing meticulous installation services
Associations and certifications
- Gas Safe Register
What people say
Outstanding service
Extremely pleased
Exceptional customer care
Professional and knowledgeable staff
Made to feel valued
Services
Gas Fire Installation
Our Gas Safe registered engineers specialise in gas fire and stove installations. We handle natural gas and LPG conversions with precision, ensuring compliance with current safety standards. The service includes gas supply line installation, appliance fitting, and final safety certification. Customers benefit from our extensive experience in both traditional and modern gas fireplace solutions.
Bespoke Fireplaces
We create made-to-measure fireplace solutions tailored to specific architectural requirements. Our craftsmen work with marble, limestone, cast iron, and timber to produce unique designs. The service includes initial consultation, material selection, and precision installation. Clients receive one-of-a-kind fireplace solutions that complement their property's character.
Electric Stove Supply
We supply a comprehensive range of electric stoves and fires from leading manufacturers. Our inventory includes modern designs suitable for new builds and traditional styles for period properties. The service covers product selection, technical specifications, and optional installation. Customers benefit from energy-efficient heating solutions with realistic flame effects.
Central Heating Services
Our plumbing and heating expertise extends to complete central heating system installations and maintenance. We service existing systems and install new boilers, radiators, and controls. The service includes system design, component supply, and professional installation. Customers receive efficient heating solutions tailored to their property's requirements.
Chimney Services
We offer comprehensive chimney maintenance including sweeping, lining, and restoration. Our professionals handle both functional and decorative chimney elements. The service includes safety inspections, necessary repairs, and performance optimisation. Customers benefit from improved fireplace efficiency and safety compliance.
Questions
What fireplace options do you offer?
We display marble, stone, cast iron, and timber fireplaces alongside gas, electric, and multifuel stoves in our four-floor showroom.
Are your installers qualified?
All our engineers are Gas Safe registered with regular assessments to maintain current safety standards compliance.
Do you provide bespoke solutions?
Yes, we offer made-to-measure fireplace designs tailored to unique architectural specifications and customer preferences.
Can you service existing heating systems?
We provide annual servicing for gas appliances and complete central heating system maintenance across South Wales.
What areas do you cover?
We serve Torfaen, Pontypool, South Wales, Gwent, and Monmouthshire with showroom visits and installation services.
