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Premium Doors, Flooring & Wall Panelling in Hartlepool
Leader Doors has established itself as the UK's leading supplier of premium doors, flooring, and wall panelling, with over 30 years of industry expertise. Our extensive product range includes internal and external doors, luxury vinyl, laminate, and real wood flooring, alongside bespoke made-to-measure solutions tailored to individual requirements. We prioritise customer satisfaction through our price promise, ensuring competitive pricing, and offer nationwide delivery directly to customers' preferred rooms.

Our commitment to quality is reflected in our 4.9/5 customer satisfaction rating based on 13,000+ reviews, supported by free flooring samples and 0% interest finance options. With a dedicated trade account service and partnerships with trusted financial institutions, we combine exceptional product quality with reliable, customer-centric service.
Services
Internal doors External doors Fire doors Laminate flooring Luxury vinyl tiles Real wood flooring Wall panelling Bespoke door solutions Flooring samples Nationwide delivery
Highlights and features
  • 30+ years of industry expertise with 32,000+ verified reviews
  • Nationwide in-home delivery within 24 hours
  • Price promise guarantees lowest prices
  • Free flooring sample service available
  • 0% interest finance options for purchases
What people say
Excellent quality Fast delivery Competitive pricing Wide selection Easy ordering
Services
Laminate flooring
Our laminate flooring combines durable construction with authentic wood aesthetics. Available in multiple finishes from 15 per pack, this cost-effective solution offers easy DIY installation and commercial-grade durability. Each pack covers 2.5-3m with premium options featuring enhanced water resistance and underfloor heating compatibility.
Bespoke doors
Made-to-measure internal and external doors crafted to exact specifications. Available in oak, walnut, and painted finishes with options for fire-rated and glass-integrated designs. Our dedicated team assists with measurements and material selection for perfect fit and functionality.
Nationwide delivery
Direct-to-room delivery service available UK-wide within 24 hours. Includes handling of large items like flooring packs and doors, with Saturday delivery options. Professional team ensures safe transport and placement of all purchased products.
Flooring installation
Professional fitting services for all flooring types at 10 per square metre. Experienced fitters available for day rates of 100-200, including waste disposal and underfloor heating integration. Service available nationwide with competitive pricing.
Trade accounts
Exclusive trade account service for professionals offering discounted pricing and dedicated support. Available to developers, builders, and interior designers with streamlined ordering processes and bulk purchase benefits.
Questions
How do I calculate flooring requirements?
Measure room length and width, multiply to get area, add 5% for wastage. Use our online calculator for precise pack quantities.
What installation costs should I expect?
Laminate fitting costs £10/m² or £100-£200/day for complex projects including additional services.
Do you offer price matching?
Yes, our price promise guarantees we'll match any lower online price for identical products.
Are samples available?
Free flooring samples available to help customers make informed purchasing decisions.
What payment options exist?
0% interest finance available alongside standard credit/debit card payments for all purchases.
Reviews (13)
Odat
Jul 29, 2026 Report
Highly unrecommeneded they sent the wrong door size and they ask for 50 pounds delivery extra to replace it.
Chris Thompson
Jun 15, 2026 Report
Was sent have a set of patio doors over a month ago for them to just keep sending the wrong parts. i am now just getting ignored for over 2 weeks. Phoned them today to be told that they thought they had sent the correct doors and said they would look into it.
Stuart
May 20, 2026 Report
CAUTION ADVISED: READ ALL SMALL PRINT & EXPECT POOR CUSTOMER SERVICE

My experience with Leader Online has been extremely disappointing. The headline is simple: check every piece of small print and screenshot every stage of your order, because several parts of their service feel misleading or misadvertised.

1. Free Delivery is Misleading

I deliberately ensured my order exceeded the 400 threshold for free delivery, yet I was still charged 39.99.

Their website clearly states: Free Delivery on Flooring Orders Minimum 399 Spend. I had no choice but to proceed because I needed the items urgently and their phone line was down. Only afterwards was I told that any discount applied to the basket removes the free delivery, even if you spend 800. For example, adding underlay with their 10% off when buying laminate offer cancels the free delivery entirely.

This is, in my opinion, misleading advertising.

2. The Delivery Calendar Is Pointless Unless You Pay Extra

At checkout, I selected standard eco delivery. The website stated that if I ordered before 3pm, I would receive delivery on Thursday. I paid at 2:45pm and selected Thursday on the calendar. I booked the day off work only to be told the day before that delivery would actually be Friday. When I challenged this, the company falsely claimed I had selected Friday.

This was simply untrue and reflects very poor customer service.

3. Room of Choice Delivery Is Not What They Advertise

One of the reasons I chose this company was their promise of delivery to a room of my choice. I live in a townhouse, so carrying 20 packs of laminate up two flights of stairs was a major factor. Only after delivery did I discover that room of choice actually means any room on the ground floor only.

This crucial limitation is hidden in the small print, not stated clearly at checkout where the service is advertised.

Again, this feels misleading.

4. Damaged Products on Arrival

To make matters worse, 3 of the 20 laminate packs arrived unboxed and planks damaged, and the underlay packaging was ripped at both ends. These items were sold as new but arrived looking secondhand.

Based on my experience, I would not use this company again and cannot recommend them to anyone looking for flooring.
Richard
May 19, 2026 Report
All the doors and hardware arrived on time and undamaged. I accidentally over ordered some hinges and it proved straightforward to return them. All-in-all a very good experience and I wouldn't hesitate to recommend Leaderonline.com for the supply of doors and associated metalwork.
Alan Galbraith
May 15, 2026 Report
I bought flooring for one room in my house and ended do all my rooms in my house included stair cant fault this company they were amazing and even the delivery driver were so nice,would definitely recommend this company thank you
Andy Rees
Mar 14, 2026 Report
Bought four oak veneered doors from them and Im really impressed with the quality. All the doors were excellent solid, well-finished, and surprisingly heavy for the price I paid. This was especially great considering they werent standard sizes (2040mm high and 40mm thick). I didnt need to contact customer services as the ordering process was straightforward. The doors arrived on time and were well-packaged with no damage.
Overall, a very positive experience and Id happily order from them again.
Alan
Mar 10, 2026 Report
Order LO211036D2C > White Primed Door Lining Set (120311) very low quality product. We hired professional installer to fit the door with the door lining. It broke easily and we have to look for replacement else where. The carpenter/installer do not recommend this door lining set at all. We started the return process but it doesnt look easy. Shared all pictures evidence with Leader Online. Probably it was intentional so Leader Online is hoping that we dont return the low quality item.
Stan Johnson
Apr 04, 2025 Report
Purchased two internal doors at different times from Leader Doors. They have a great range of doors at very competitive prices.
Website is easy to use and make purchase. On the one occasion I had to call their sales office over a delivery date they were very friendly and accommodating. Excellent delivery service with dates and time slots provided in advance. If you are trade or retail and want to freshen up your internal or external door I highly recommend this company.
James Coulling
Dec 13, 2023 Report
We were notified a delivery was arriving, an all day time slot, so someone was here all day, it did not arrive, I spent 2 days trying to get in touch with customer services, but failed to speak to anyone, or get a response from my email. Our doors were delivered yesterday, the delivery person was brilliant, and the doors are great, so how do you mark our overall experience. Customer services were the worst I have experienced.
Susan Howard
Nov 11, 2023 Report
Really liked the look of these doors, and the prices were very good so we decided to order. There was a manufacturers delay on one of the doors, however, they were actually available for Delivery earlier than that date. I got various email communications which were a little confusing and it recommended ringing the Customer service number. This proved easier said than done as I tried numerous times but couldnt get through. eventually, I sent an email which was very quickly replied to.

The doors came a day after the initial delivery date, which wasnt a problem. The delivery driver was very good and helped carry the doors into where we wanted them. We havent yet taken off the packaging as we are not ready yet to fit them, but from what we can see they seem to be fine will update once we are ready to fit, so far so good.
Steve Cobby
Oct 16, 2023 Report
Excellent service and value. I fitted the two doors we bought yesterday. Slight issue with the fittings but it was cleared up in minutes by the customer help desk.
Sharon Richards
Sep 09, 2023 Report
12 internal doors and handle/fixing kits. Great value. Doors are more solid than expected for the price. Free delivery due to order value, abd a huge bonus in that they will deliver to Scottish islands! (A service not available from several competitors). One door appears to have missed the primer along one edge. Not a huge problem as it can be used with that side in the internal of hallway cupboard, and will be painted anyway.
Would, and have already recommended. Thank you Leader Doors
Cheryl Gallagher
Sep 08, 2023 Report
Affordable and great quality doors. Great communication and tracking of doors all the way through from ordering to delivery. Friendly and helpful driver. Really happy with our purchases. The 7 oak doors were fitted yesterday they look amazing. Will definitely be ordering more for upstairs.