Business Details
Emergency
services
Automatic Door & Gate Solutions East Anglia
Established over three decades ago, DRS Doors has built an unrivalled reputation as specialists in automatic door, gate, and barrier systems across East Anglia. Our expertise spans installation, maintenance, and emergency repairs for both residential and commercial clients, supported by a dedicated team of accredited engineers. We prioritise safety and compliance, holding certifications from the Automatic Door Suppliers Association (ADSA), Automatic Door Installation Association (ADIA), and ISO 9001 and 14001 standards. Our commitment to quality is reflected in our 12-month installation guarantee and tailored maintenance packages, ensuring optimal performance of all systems. With 24/7 emergency response capabilities, we address urgent issues promptly, minimising downtime for our clients.Our services encompass industrial doors, access control solutions, and bespoke door fabrication, all designed to meet specific client requirements. Backed by accreditations from Gate Safe, Constructionline, and SafeContractor, we combine technical excellence with customer-centric service. Our engineers undergo rigorous training, ensuring adherence to BS EN16005 safety regulations for powered pedestrian doors. Whether automating existing systems or designing new installations, we focus on accessibility, security, and aesthetic appeal. This combination of experience, technical proficiency, and client-focused approach has cemented our position as the leading provider in Norfolk, Suffolk, and Cambridgeshire.
Services
Automatic Doors
Automatic Gates
Automatic Barriers
Industrial Doors
Access Control
Door Fabrication
Emergency Repairs
Maintenance Packages
Bespoke Automation
Security Bollards
Highlights and features
- 30+ years specialising in automatic door and gate systems
- 24/7 emergency response with rapid call-out service
- ISO 9001 and ISO 14001 certified operations
- ADSA and ADIA accredited engineers ensure compliance
- 12-month installation guarantee on all work
Associations and certifications
- Automatic Door Suppliers Association (ADSA)
- Automatic Door Installation Association (ADIA)
- ISO 9001
- ISO 14001
- Gate Safe
- Constructionline
- CHAS
- SafeContractor
What people say
Professional at all times
Go above and beyond
Complex solutions that work
Excellent service reputation
Trusted engineers
Services
Automatic Doors
We design and install automated door systems for commercial and residential properties, including swing and sliding mechanisms. Our solutions integrate safety sensors and access control features while maintaining aesthetic appeal. All installations comply with BS EN16005 standards and include comprehensive maintenance options.
Automatic Gates
Bespoke gate automation solutions for security and convenience, including swing and sliding configurations. We supply and install systems with remote access control, safety sensors, and backup power options. Our engineers ensure compliance with Gate Safe regulations and provide ongoing maintenance support.
Industrial Doors
Specialist installation and repair of roller shutters, sectional panel doors, and rapid-rise systems for industrial premises. Our solutions prioritise durability and security while maintaining operational efficiency. We offer emergency repairs and scheduled maintenance for warehouses, factories, and commercial facilities.
Access Control
Electronic access solutions including card readers, keypads, and IP networked systems for multi-door management. We integrate access control with existing security infrastructure and provide staff training. Systems offer audit trails, remote management, and fail-safe operation during power outages.
Emergency Repairs
Rapid response service for urgent door and gate system failures, available 24 hours a day, 365 days a year. Our engineers carry standard replacement parts and provide temporary solutions where required. We prioritise safety compliance and system restoration for commercial clients.
Questions
Do you provide emergency repair services?
Yes, we offer 24/7 emergency call-out services for urgent door and gate system failures across East Anglia.
Which areas do you cover?
We serve Norfolk, Suffolk, and Cambridgeshire, with our head office located in Great Wenham, Suffolk.
Are your engineers certified?
All our engineers hold industry certifications from ADSA, ADIA, and Gate Safe, with ISO 9001 compliance.
What types of doors can you automate?
We automate swing and sliding doors for residential properties, plus industrial roller shutters, sectional doors, and rapid-rise systems.
Do you offer maintenance contracts?
Yes, we provide tailored maintenance packages with service intervals to ensure optimal system performance.
What accreditations do you hold?
We maintain ISO 9001 and 14001 certifications, plus industry-specific accreditations from CHAS, SafeContractor, and Gate Safe.
Reviews (4)
Tina
Jul 05, 2022
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This company fitted for us an expensive shop front less than two years ago.
However, the materials they use seem very low quality, the locks started playing up less than two years after fitting.
Ive called the company to request a check of the locks believing that they will do that for free since the installation wasnt so long ago. The customer service representative booked the visit without notifying me of any charges involved.
The engineers turned up the next day , sprayed the locks with a lubricant and left. The lock was fine for couple of days and then started playing up again until completely stopped turning a week later . In the meantime Ive received an invoice from the company for over 160 for the call out. It turned out that the warranty they provide for doors worth thousands is 12 months only. I get a longer warranty on a simple toaster . The lack of aftercare and the way this company is trying to rip off their customers is appalling .
However, the materials they use seem very low quality, the locks started playing up less than two years after fitting.
Ive called the company to request a check of the locks believing that they will do that for free since the installation wasnt so long ago. The customer service representative booked the visit without notifying me of any charges involved.
The engineers turned up the next day , sprayed the locks with a lubricant and left. The lock was fine for couple of days and then started playing up again until completely stopped turning a week later . In the meantime Ive received an invoice from the company for over 160 for the call out. It turned out that the warranty they provide for doors worth thousands is 12 months only. I get a longer warranty on a simple toaster . The lack of aftercare and the way this company is trying to rip off their customers is appalling .
Riaz K.
Apr 06, 2021
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Very Professional and reliable. Can't recommend them highly enough. Other companies let us down with excuses but now we are transferring more and more to DRS.
Beth Grace Baker
Apr 06, 2018
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Rude and unprofessional driver that cut me up, dangerous overtaking and drove up the backside of my vehicle. Called the company to report and was given abuse over the phone by the driver. Completely unbelievable! Complaining I was doing 50mph in a 60.60mph is the limit not the target! This is no excuse for driving like an idiot.
Carole Guzman
Sep 25, 2014
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Customer service- excellent, Service charge- reasonable, Delivery- on time, They were professional & so talented. Thanks a lot.
