Business Details
Premium Carpets and Flooring Solutions in Oxford
The Carpet Depot is a specialist flooring retailer serving Oxford and surrounding areas. Our team brings decades of experience from senior management roles at one of the UK's largest carpet retailers, combining industry expertise with a commitment to exceptional customer service. We operate a modern showroom offering an extensive selection of carpets, luxury vinyl tiles, laminate flooring, and rugs, catering to both contemporary and traditional tastes. Our services include a sample loan system, free estimating, and professional fitting by experienced floor layers. We prioritise helping customers make informed decisions through in-home consultations and comprehensive planning support.With a focus on quality underlay and accessories, we ensure complete installations that meet individual needs. Our vision combines product variety, specialist options, and a customer-centric approach to flooring solutions. We maintain transparency in operations while offering competitive pricing across our product range. The business was established to address market demand for a dedicated flooring specialist combining product knowledge with practical expertise. Our team's industry experience enables us to provide tailored advice on both domestic and commercial flooring requirements.
Services
Carpets
Vinyl Flooring
Luxury Vinyl Tiles
Laminate Flooring
Rugs
Sample Loan Service
Free Estimating
Professional Fitting
Stair Carpeting
Accessories Supply
Highlights and features
- We offer over 20 years of combined experience in flooring retail
- Our team provides free estimating and planning services
- We operate a comprehensive sample loan system for home trials
- Our professional fitters have extensive installation experience
- We maintain an extensive stock of quality underlay and accessories
Services
Carpets
We offer hundreds of quality carpet options suitable for residential and commercial properties. Our range includes short twist pile, Berber-style carpets, and patterned designs for stairs and runners. Customers receive expert guidance on underlay selection and stair rod fittings to complete installations.
Luxury Vinyl Tiles
Our luxury vinyl tiles combine durability with aesthetic appeal for both domestic and commercial applications. The collection features wood and stone effect designs that replicate natural materials while offering enhanced practicality. Each tile is suitable for high-traffic areas while maintaining easy maintenance properties.
Professional Fitting
Our experienced team provides professional fitting services for all flooring types. The service includes accurate measurements, subfloor preparation, and precise installation techniques. We ensure seamless transitions between rooms and proper edging while maintaining strict quality control throughout the fitting process.
Sample Loan Service
We offer a sample loan system allowing customers to view flooring options in their own environment. This service helps with colour and texture decisions under natural lighting conditions. Samples can be borrowed for extended periods to assess suitability with existing decor and furniture arrangements.
Free Estimating
Our complimentary estimating service calculates precise material requirements to minimise waste. The service includes room measurements, pattern matching calculations, and cost projections. Customers receive detailed breakdowns of required quantities and associated costs before making purchasing decisions.
Questions
What flooring options are available at The Carpet Depot?
We offer carpets, luxury vinyl tiles, laminate flooring, and rugs in various styles and price ranges for both residential and commercial applications.
Do you provide fitting services for purchased flooring?
Yes, we offer professional installation services for all flooring types with experienced fitters handling both domestic and commercial projects.
Can I see samples before making a purchase decision?
Yes, we provide a sample loan service allowing customers to view flooring options in their own home before purchasing.
What are your showroom opening hours?
Our Oxford showroom is open Monday-Friday 10am-5pm, Saturday 10am-3pm, and closed on Sundays.
Do you offer price-matching or budget options?
We maintain competitive pricing across our product range with options available to suit various budget requirements.
Are any accessories included with flooring purchases?
We supply quality underlay, gripper rods, and door bars to complete installations, with expert advice on appropriate accessory selection.
Reviews (1)
Trevor Salt
May 26, 2015
Report
great service great customer care would highly recommend to anyone needing their flooring updated what a lovely change it made to my house thank you very much for your friendly imformative service