Business Details
Emergency
services
24/7 Security & Facilities Management in Birmingham
At ISA Support Services, we are committed to delivering excellence in security and facilities management across the UK. With a proven track record of providing tailored solutions to major clients in both public and private sectors, our operations are supported by a 24/7 helpdesk and local hubs ensuring timely response. Our approach prioritises service excellence through single-point management accountability, extensive staff training, and adherence to SIA-approved contractor standards.We invest heavily in staff development and industry-best practices to maintain high operational standards, while our flexible service models combine self-delivery with trusted partners for optimal efficiency. Our commitment extends beyond business to community engagement and sustainable practices, reflecting our values of innovation, collaboration, and ethical responsibility.
Services
Security Services
Reception Services
Estate Maintenance
Temporary Staffing
Physical Security
Security Dogs
Concierge Services
Internal Cleaning
External Cleaning
Grounds Maintenance
Highlights and features
- We provide 24/7 helpdesk support with nationwide coverage
- Our staff hold SIA accreditation across all security services
- Tailored solutions combining self-delivery and trusted partners
- Comprehensive training programme exceeding industry standards
- Proven track record with major public and private sector clients
Associations and certifications
- SIA Approved Contractor Scheme
What people say
Highly responsive
Supportive
Professional
Flexible
Highly recommend
Services
Security Services
Comprehensive manned security solutions with SIA-licensed professionals available nationwide. Our trained officers provide site-specific coverage supported by 24/7 incident management through our central helpdesk. Services include key holding and alarm response to ensure rapid resolution of security events.
Estate Maintenance
Complete estate services covering internal and external cleaning alongside grounds maintenance. Our teams deliver commercial deep cleaning, window cleaning, parking area upkeep and garden maintenance tailored to business requirements across local and national portfolios.
Temporary Staffing
Flexible staffing solutions for short to medium-term requirements across multiple sectors. We provide multi-skilled operatives, helpdesk personnel, mailroom assistants and specialist paramedics to support business continuity during peak periods or emergency situations.
CCTV & Monitoring
24/7 CCTV surveillance with remote monitoring capabilities. Our trained controllers actively monitor premises using advanced technology systems, providing real-time security oversight and incident escalation management for commercial properties nationwide.
Concierge Services
Professional concierge solutions for visitor management and facility access control. Available on full or part-time contracts, our staff provide secure entry coordination combined with customer service support for commercial buildings and event venues.
Questions
What security services do you offer?
We provide manned security, alarm response, key holding, CCTV monitoring, and security dog patrols across the UK.
Are your security personnel licensed?
All our security officers hold SIA accreditation with ongoing training to meet industry standards.
Do you operate 24/7?
Yes, our services including emergency response and helpdesk support operate continuously through day and night.
Which areas do you cover?
We serve businesses nationwide with local delivery teams supported by our Birmingham-based central operations.
Can you provide temporary staff?
Yes, we supply multi-skilled operatives, helpdesk staff, mailroom assistants and paramedics for short-term requirements.
