Business Details
Emergency
services
Trusted Domestic Appliance Repairs & Sales in Brentwood
Established over three decades ago, our company has built an enduring reputation as a trusted provider of domestic appliance services in Brentwood and surrounding areas. Founded by brothers Matt and Neale Duncan, we combine extensive industry expertise with a commitment to personalized customer care. Our dual focus on repair services and product sales ensures comprehensive solutions for household needs, supported by a dedicated team of professionals. Backed by 30 years of experience, we maintain rigorous standards of workmanship while adapting to evolving technologies.Our 12-month service guarantee and three-month parts warranty reflect our confidence in service quality. We prioritize transparent communication, offering impartial advice to help customers select the most suitable appliances for their homes. As an established family-run business, we maintain deep roots in the local community while maintaining partnerships with major UK appliance manufacturers.
Services
Washing Machine Repairs
Oven & Hob Repairs
Dishwasher Servicing
Vacuum Cleaner Repairs
Appliance Sales
Spares Supply
Product Installation
Technical Advice
Highlights and features
- 30+ years of combined experience in appliance repairs
- Family-run business with local community ties
- Guaranteed repairs completed within 7 days
- 12-month service guarantee on all work
- Competitive pricing with transparent quotes
What people say
Knowledgeable technicians
Prompt repair service
Competitive pricing
Honest assessments
Professional conduct
Services
Washing Machine Repairs
Our certified technicians provide comprehensive washing machine repairs for all major brands. With over three decades of experience, we diagnose and fix mechanical and electrical faults within 7 days. All repairs include a 12-month service guarantee and three-month parts warranty, ensuring complete reliability for your household laundry needs.
Oven & Hob Repairs
Specialist repair service for electric and gas ovens, including integrated models. Our engineers identify heating element issues, faulty controls, and safety problems. We provide guaranteed repairs by qualified technicians who follow strict safety protocols, with all work backed by our comprehensive warranty package.
Dishwasher Servicing
Professional dishwasher repair service covering pump failures, leak detection, and electronic component replacement. With experienced engineers familiar with all modern models, we offer same-day diagnostics and guaranteed fixes. Our service includes thorough post-repair testing to ensure optimal performance and longevity of your kitchen equipment.
Vacuum Cleaner Repairs
Comprehensive repair service for upright, cylinder, and cordless vacuum models. Our technicians address motor failures, suction loss, and electronic malfunctions. We maintain stock of essential spare parts for immediate repairs, with all work covered by our standard 12-month service guarantee.
Appliance Sales
Supply and installation of leading brand appliances including Bosch, Dyson, and Hoover. Our knowledgeable advisors help select energy-efficient washing machines, ovens, and vacuum cleaners based on household needs. We offer competitive pricing with delivery and old appliance disposal included in our all-inclusive service package.
People
Neale Duncan
Co-Owner
Co-founder with 30+ years expertise in domestic appliance repairs, overseeing technical operations. Committed to maintaining high service standards while building community relationships in Brentwood.
Matt Duncan
Co-Owner
Co-founder providing technical leadership, specializing in appliance diagnostics. Maintains manufacturer partnerships for spare parts and product selection, serving Brentwood customers since 1990.
Questions
How quickly can you repair my appliance?
We aim to complete repairs within 7 days of initial contact, with urgent cases often prioritized.
Do you offer guarantees on repairs?
Yes, all repairs include a 12-month service guarantee and 3-month parts warranty.
Can you help choose replacement appliances?
Our experts provide impartial recommendations and can order specific models not in stock.
Do you supply and fit new appliances?
Yes, we provide full installation service and dispose of old appliances for one inclusive price.
Are you operating during coronavirus restrictions?
Yes, with enhanced safety measures including face masks and social distancing protocols.
Reviews (1)
Debby Morgan
Jan 16, 2015
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Oven repaired, its rack system adjusted & working properly & a new bulb fitted! Fantastic service, thank you!
