Business Details
Expert Carpet and Flooring Solutions in Luton
Established in Luton for over 20 years, World Of Carpets is a family-run business with a combined industry experience of more than three decades. Our dedicated team specialises in providing tailored flooring solutions, offering free measurements, consultations, and a comprehensive range of products including carpets, laminates, vinyls, and Karndean. We prioritise customer satisfaction through competitive pricing, in-house professional installation, and a commitment to quality from leading UK manufacturers.Our services extend across Hertfordshire, Bedfordshire, and Buckinghamshire, with flexible financing options available to suit various budgets. With a proven track record of excellence, we ensure every project is completed to the highest standards, combining technical expertise with a personal touch.
Services
Carpets
Laminate
Vinyl
Karndean
Fitting
Consultation
Highlights and features
- We offer over 30 years of combined flooring expertise.
- Our team provides free measurements and tailored consultations.
- We guarantee competitive pricing with price-matching options.
- We use only in-house trained professional fitters.
- We serve Luton and surrounding areas within a 20-mile radius.
What people say
Excellent service
Reasonably priced carpets
Exceptional from start to finish
Quick turnaround
Highly recommend
Services
Carpets
We offer a vast selection of carpets from leading UK manufacturers, including durable options for high-traffic areas and stain-resistant varieties. Our range includes thousands of samples to suit all tastes and budgets. Our team provides expert advice on fibre types, trends, and room-specific suitability, ensuring long-lasting satisfaction.
Laminate
Our laminate flooring combines practicality with realistic wood, slate, and stone finishes, ideal for living rooms, dining areas, and hallways. Brands like Quickstep and Balterio offer easy-clean properties and rustic charm. We provide free home consultations and professional installation for seamless results.
Vinyl
Vinyl flooring solutions include cushion vinyl and luxury vinyl tiles (LVT) suitable for kitchens, bathrooms, and conservatories. Our range features wood, tile, and stone effects with spill-resistant surfaces. We offer expert guidance on design options and installation for both residential and commercial spaces.
Karndean
Karndean and LVT flooring options provide stylish, waterproof alternatives to wood and laminate. Available in wood, stone, and contemporary designs, these floors work with underfloor heating. Our showroom displays extensive samples, with fitting services for modern homes.
Fitting
Professional installation services include free measurements, subfloor preparation, and removal of old flooring. Our in-house fitters handle furniture movement, door trimming, and waste disposal. We ensure precise fitting for carpets, laminates, vinyls, and Karndean with minimal disruption.
Questions
What flooring options do you offer?
We provide carpets, laminates, vinyls, Karndean, and luxury vinyl tiles (LVT) from leading UK manufacturers, with thousands of samples available.
Do you offer free consultations?
Yes, we provide free home consultations with no obligation, including measurements and tailored flooring advice.
Are your fitters qualified?
Our in-house team has over 30 years of combined experience, with no subcontracting for guaranteed quality and reliability.
Can you help with financing?
We offer 12-month 0% finance options through iDeal4Finance (terms apply) to make budgeting easier.
What areas do you cover?
We serve Luton and surrounding areas within a 20-mile radius, including Milton Keynes, Bedford, and St Albans.
Do you match competitors' prices?
Yes, we guarantee competitive pricing with price-matching options available on equivalent products.
Reviews (9)
Maya M.
Oct 09, 2026
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Got my carpets and flooring done this week. amazing customer service, they matched my prices! had a great team that came and done the fitting perfectly im so happy. definitely recommended to all my friends and colleagues. the young lad that helped me was so polite and professional. thank you.
Timoney Matthew
Sep 12, 2026
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Really happy with my new living room carpet. I wanted something a bit more traditional and old-fashioned, and they helped me find just what I was looking for. Its made the room feel so much warmer and cosier. i haven't seen this lovely patterned carpet anywhere. Really pleased with how it turned out and would definitely recommend
Winston
Aug 22, 2026
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After more than 20 years of using World of Carpet since moving to Luton from London, I am extremely disappointed by my recent experience. I originally chose the company because they were recommended to me as an honest and fair carpet company that could be trusted with your money, while providing good-quality carpets and underlay to suit different budgets. Over the years, I have had no reason to question that reputation.
Unfortunately, my experience over the past six months has been completely different.
I purchased carpet and underlay and paid in full before my house refurbishment was completed. Once the refurbishment was finished, I began trying to arrange the fitting. Despite repeated attempts over the last six months, I have been unable to get anyone to respond. The telephone numbers appear to go unanswered, and the shop has frequently appeared closed during normal working hours, regardless of whether an open or closed sign is displayed.
What I find particularly strange is that rolls of artificial grass are sometimes placed outside during the day and removed by evening, yet I have been unable to speak to anyone about my paid-for carpet. I have also checked Companies House, which indicates that the company remains active and lists Zafar Iqbal Khan as a director. I cannot comment on the reasons for the current situation, but from a customer's perspective, being unable to contact a company for six months after paying in full is extremely concerning.
I have now reached the point where I intend to report my experience to Trading Standards and seek appropriate advice regarding the money I have already paid and the goods that remain undelivered/unfitted. It is genuinely a shame, because World of Carpet has historically sold good flooring at prices to suit a range of budgets, and for many years I was happy to recommend them. Sadly, based on my current experience, I can no longer do so.
If you have paid for goods from this company that you have not received, I would strongly recommend keeping records of all payments and attempts to contact the company and seeking appropriate advice about your consumer rights and payment options.
Unfortunately, my experience over the past six months has been completely different.
I purchased carpet and underlay and paid in full before my house refurbishment was completed. Once the refurbishment was finished, I began trying to arrange the fitting. Despite repeated attempts over the last six months, I have been unable to get anyone to respond. The telephone numbers appear to go unanswered, and the shop has frequently appeared closed during normal working hours, regardless of whether an open or closed sign is displayed.
What I find particularly strange is that rolls of artificial grass are sometimes placed outside during the day and removed by evening, yet I have been unable to speak to anyone about my paid-for carpet. I have also checked Companies House, which indicates that the company remains active and lists Zafar Iqbal Khan as a director. I cannot comment on the reasons for the current situation, but from a customer's perspective, being unable to contact a company for six months after paying in full is extremely concerning.
I have now reached the point where I intend to report my experience to Trading Standards and seek appropriate advice regarding the money I have already paid and the goods that remain undelivered/unfitted. It is genuinely a shame, because World of Carpet has historically sold good flooring at prices to suit a range of budgets, and for many years I was happy to recommend them. Sadly, based on my current experience, I can no longer do so.
If you have paid for goods from this company that you have not received, I would strongly recommend keeping records of all payments and attempts to contact the company and seeking appropriate advice about your consumer rights and payment options.
Gary Thomasson
Feb 02, 2026
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Very professional service by Mr Khan. Came to the house immediately to measure up. New carpet ordered and expertly fitted within 2 weeks of placing order. Cannot recommend World Of Carpets highly enough
Jade Leonard
Sep 10, 2022
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Amazing service. Went in to see what flooring and lino I wanted, came out to measure all the rooms, suggested what was the best way around an L shaped hallway with lino. Given a qoute in a couple of hours, split into each room and what was needed and a total price. Got booked in for fitting the next week. Very please with the customer service.
Hannah Dougherty
Aug 17, 2022
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The best customer service I have ever received. The Shop is spotless, lots to offer & really friendly staff. I carpeted every bedroom in my house & its incredibly good quality & price. The Turn around to get it fitted was really quick! Nothing is too much trouble for them. Would highly recommend to anyone!
Louise Malahoo
Jul 09, 2022
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Honestly we could not have asked for better service. The moment we stepped into the store on Marsh Road we were immediately made to feel welcome. Khan was super helpful and guided us in making a decision on a suitable carpet and underlay for our staircase. Within 20 minutes we had chosen a carpet, underlay and Khan came to our home just a short drive away and had taken all the measurements needed.
It was simple and easy and it was very clear to see that he was a kind person who is passionate about helping others and he knows his stuff. The fitters arrived the following week and we were all super happy with the finish. The fitters were very sweet and did a great job. I would not hesitate in recommending this company in the slightest. They are honest and humble people who will treat you well.
It was simple and easy and it was very clear to see that he was a kind person who is passionate about helping others and he knows his stuff. The fitters arrived the following week and we were all super happy with the finish. The fitters were very sweet and did a great job. I would not hesitate in recommending this company in the slightest. They are honest and humble people who will treat you well.
Sylvia A.
Nov 23, 2021
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Had my stair carpet fitted today, the fitter were marvellous, friendly and very helpful, In terms of choosing my carpet the staff in the shop was also pleasant, Friendly and all my questions were answer.
Ian C.
Jun 24, 2021
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Guys fitted laminate flooring to all downstairs rooms....... Brilliant. Had them back to fit Good quality flooring in the kitchen..... Brilliant.